A Conversation with Airbnb: Understanding the Voice of the Customer

A Conversation with Airbnb: Understanding the Voice of the CustomerFebruary 9, 2021

Skift Take: It’s never been more important for travel companies to listen to, understand, and address the needs of customers. Register for this new webinar session to learn how executives at Airbnb use “Voice of the Customer” principles to better serve the constantly evolving needs of its hosts and guests around the world.

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