Executive Q&A: Fueling Travel Recovery Throughout the Customer Journey

Executive Q&A: Fueling Travel Recovery Throughout the Customer Journey

September 21, 2020

Skift Take: Travel demand continues to rebuild at a slow pace due to Covid-19 border restrictions and health and safety concerns. Travel brands can shore up confidence and build loyalty by engaging with customers in meaningful ways throughout the travel journey, which includes pre- and post-trip airport touchpoints.

— Collinson

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